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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kristi Wiles

October 22, 2026

5 out of 5 rating by Kristi Wiles
"Working with Aubree is always super easy. Their office is quick to respond and more than helpful- highly recommend for your insurance needs!"
We responded:
"Thank you so much for the great review! I’m glad Aubree continues to make things easy and takes good care of you. She does a great job making sure our customers get the help they need. We really appreciate your continued business and your recommendation!

Jeff"
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Bruce Hoover

October 7, 2026

5 out of 5 rating by Bruce Hoover
"Hope, has followed up and kept me informed of issues with a claim, allowing me to deal with other life challenges, thanks so much for all you are doing, 5 star."
We responded:
"Thank you so much for the kind words and 5-star review! I’m glad Hope has been able to stay on top of things and keep you informed throughout your claim. Having one less thing to worry about when life gets busy can make a big difference. We appreciate you!

Jeff"
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Justin Curtis

October 3, 2026

5 out of 5 rating by Justin Curtis
"I couldn’t be happier with Jeff Rhoades. From the first quote through claims, everything has been straightforward, fast, and genuinely helpful. The team, especially Aubrey, explained coverage clearly, answered questions without pressure, and made the whole process feel simple instead of stressful. When I needed something, they responded quickly and actually followed through. Pricing has been fair, and I feel confident I’m properly covered. Highly recommend if you want an insurance company that treats you like a person, not a policy number."
We responded:
"Justin, thank you so much for taking the time to leave such a great review! I’m glad to hear Aubrey and our team have made everything straightforward and easy to understand, from your initial quote through the claims process. Taking care of people and following through when they need us is exactly what we strive for. We truly appreciate your business and your recommendation.

Jeff
"
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Kattie Larson

September 29, 2026

5 out of 5 rating by Kattie Larson
"We moved to Texas and needed to switch our insurance. We found the closest office to us, and it turns out it's the best State Farm office! Everyone was kind and helpful. And Hope helped get us on track. Now we have a place to call home. ❤️"
We responded:
"Thank you so much for the wonderful review! We’re glad you found us and that Hope was able to make your move and insurance transition a little easier. It means a lot to hear that our office helped you feel at home. Welcome to Texas and welcome to our State Farm family! ❤️

Jeff
"
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Rocky French

September 25, 2026

5 out of 5 rating by Rocky French
"Contacted Jeff's office yesterday and as usual they took care of my request in one day. The office is always friendly and professional. I never have to worry about a quick response and great service."
We responded:
"Thank you, Rocky, for the wonderful review!"
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Kathy Voigt

September 21, 2026

5 out of 5 rating by Kathy Voigt
"Wonderful Hometown Insurance. I switched and I'm glad I did!"
We responded:
"Kathy, thank you so much! We’re glad you made the switch and appreciate you trusting our hometown office with your insurance. We’re happy to have you with us!

Jeff
"
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John Haggart

September 16, 2026

5 out of 5 rating by John Haggart
"Hope does an excellent job with all our insurance needs. I have been a loyal customer for many years."
We responded:
"Thank you so much John! We really appreciate your loyalty over the years. Hope does a great job and we are lucky to have her on our team. "
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Jenna Wineinger

September 4, 2026

5 out of 5 rating by Jenna Wineinger
"Hope with Jeff Rhoades insurance is the best!! Helpful, kind and courteous throughout the whole process. Kept me up to date on everything."
We responded:
"Jenna, thank you so much for the kind words! I’m glad Hope took such great care of you and kept you updated throughout the entire process. We’re lucky to have her on our team! We appreciate you!

Jeff"
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Misty Armstrong

September 4, 2026

5 out of 5 rating by Misty Armstrong
"Hope is amazing in office helping me through the process. Checking in from start to finish even. after we got back are truck from the auto body shop."
We responded:
"Thank you for the kind words! I’m really glad to hear Hope took such good care of you and stayed involved from the beginning of the claim all the way through getting your truck back. That’s exactly the kind of service we want to provide. We truly appreciate your business and your trust in our office!

Jeff"
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Christian Allen

September 4, 2026

5 out of 5 rating by Christian Allen
"Had to get some insurance today and Hope Coats made the entire process super easy and comfortable. All my questions (which weren’t many mind you) were answered and I was off the phone with insurance in like 15 mins! Again special thank you to Hope and I appreciate the rest of the State Farm Team, y'all are killing it!"
We responded:
"Christian, thank you for the awesome review! I’m glad Hope was able to make getting your insurance quick, easy, and comfortable. She does a great job taking care of our customers, and I know she’ll appreciate the shout-out! We appreciate you choosing our office and trusting us with your insurance. Welcome to Jeff Rhoades State Farm!

Jeff"
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Malik Jones

August 24, 2026

5 out of 5 rating by Malik Jones
"Aubrey was amazing and very helpful!!"
We responded:
"Thank you, Malik! We’re so Happy that Aubrey was able to help you find a great price on your auto insurance. It's a great way to start off the week! We appreciate you choosing Jeff Rhoades State Farm!
"
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Linda Byrd

August 18, 2026

5 out of 5 rating by Linda Byrd
"So friendly, great customer service!!"
We responded:
"Thank You so much for your Amazing 5 Star Review!!! We Love helping Great Customers like you! "
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Vicki Dillard

July 17, 2026

5 out of 5 rating by Vicki Dillard
"Excellent customer service!"
We responded:
"Thank you very much Vicki!!! Thanks for letting Jeff Rhoades State Farm in Iowa Park take care of you! "
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Tracie Washington

April 30, 2026

5 out of 5 rating by Tracie Washington
"Aubre was a great help to me thank y’all so much for yall Time"
We responded:
"Thank you for the great review! We’re proud to have Aubrey on our team here at Jeff Rhoades State Farm in Iowa Park. Being helpful and responsive is what we strive for everyday. We appreciate your business!! "
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Tina Becker

April 25, 2026

5 out of 5 rating by Tina Becker
"I was having problems getting in to my State Farm app and they went above and beyond to help me out."
We responded:
"Thank you for the great review! We’re glad our team at Jeff Rhoades State Farm could help you get back into your State Farm mobile app. We appreciate you and are always here for your insurance needs."
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Wendy Lee McMahon

April 23, 2026

5 out of 5 rating by Wendy Lee McMahon
"Aubrey was so patient and very helpful and she answered ALL my questions!! Super thanks! I’ve been with State Farm Iowa Park since June 1990!!🙂"
We responded:
"Thanks so much for the Great 5 Star review!! We really appreciate you taking the time to let us know. Thanks for being such a great customer for so many years!"
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Kim Pope

March 24, 2026

5 out of 5 rating by Kim Pope
"Hope was incredibly helpful and knowledgeable. Strongly recommend!"
We responded:
"Thank you, Kim! I'm glad you found our service helpful and knowledgeable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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morgan beishline

March 20, 2026

5 out of 5 rating by morgan beishline
"Aubrey made the whole auto insurance process so easy and stress-free! She was incredibly helpful, patient, and took the time to explain all of my options so I felt confident in my coverage. She answered all of my questions quickly and made sure I got the best plan for my needs. You can really tell she cares about her customers. I highly recommend working with Aubrey at Jeff Rhoades State Farm! 💕"
We responded:
"Thank you, Morgan! I'm delighted to hear that Aubrey made your insurance experience easy and stress-free. Her dedication to helping customers understand their options and find the best plan is truly appreciated. We're grateful for your recommendation and are always here to assist with any future needs!"
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Becky Pedon

March 2, 2026

5 out of 5 rating by Becky Pedon
"No wait time, polite, friendly & answered my questions effectively. Thank you, Aubrey!"
We responded:
"Becky, thank you for your wonderful feedback! I'm happy to hear that Aubrey provided you with such a positive experience. Our team is dedicated to being polite and effective in addressing your needs. If there's anything else we can assist you with, just let us know!"
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Amber Smithwick

January 30, 2026

5 out of 5 rating by Amber Smithwick
"Aubrey is always great about helping me with anything anytime I call/text!"
We responded:
"Amber, thank you for your wonderful feedback! I'm delighted to hear that Aubrey has been so helpful and responsive to your needs. We appreciate your trust and are always here to assist you with anything you need. Thanks for choosing us!"
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Cassandra Rose

January 13, 2026

5 out of 5 rating by Cassandra Rose
"Awesome staff! The girls there are so sweet and are so much help every time I call! Thank yall so much!"
We responded:
"Cassandra, thank you for your kind words! I'm happy to hear that our team has been helpful and sweet whenever you reach out. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Landon T

January 12, 2026

5 out of 5 rating by Landon T
"Excellent customer service and prompt responses. Helped customize the policies to my preferences, and answered all my questions patiently."
We responded:
"Thank you, Landon! I'm happy you appreciated our customer service and prompt responses. It's great to know we could customize your policies to fit your needs and answer your questions. If you need anything else, feel free to reach out!"
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Kenny Maness

August 15, 2025

5 out of 5 rating by Kenny Maness
"Aubrey and Kaydee are the absolute best, always a great experience when working with them!"
We responded:
"Thank you, Kenny! I'm happy to hear that Aubrey and Kaydee have made your experiences so positive. We appreciate your feedback and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Abe

August 6, 2025

5 out of 5 rating by Abe
"Had a great experience from Hope Mireles. She was quick to help us and worked hard to get us what we needed. Would recommend her to anyone looking for RZR insurance."
We responded:
"Abe, thank you for sharing your experience! I'm happy to hear that Hope was able to assist you quickly and effectively. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Cindy Wheeler

July 30, 2025

5 out of 5 rating by Cindy Wheeler
"My husband and I have been with them for several years and they have always been wonderful. They're very patient and accommodating to every situation, we wouldn't go anywhere else."
We responded:
"Thank you, Cindy! I'm happy to hear that you and your husband have had such a positive experience with our office over the years. We strive to be patient and accommodating for all our customers. Let us know if there's anything else we can do for you!"