Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Graham

Christopher Graham

April 24, 2024

5  out of  5
rating by Christopher Graham
"They are on top of everything. Wife was side swiped a few months ago, and the process to get her car repaired was painless"
We responded:
"Hi Christopher! We are sorry about what happened, however, we are grateful to hear that our agency made the process seamless and efficient! We thank you so much for taking the time to share your feedback, and hope to see you again soon! - Jeff Rhoades - State Farm Insurance Agent | Iowa Park, TX"
Profile photo of Jeff Wilson

Jeff Wilson

March 30, 2024

5  out of  5
rating by Jeff Wilson
"They give me white State farm pencils to draw with. What more could a guy ask for? And they're pretty darn friendly with some really good prices on auto and home insurance. Better than Geico or farmers."
We responded:
"Jeff, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Jana Gray

Jana Gray

March 19, 2024

5  out of  5
rating by Jana Gray
"Love this insurance agency! They handle any concerns professionally and promptly.❤️❤️ Jeff and staff are amazing. Highly recommend"
We responded:
"Thanks so much Jana! We really appreciate you taking the time and giving such a great review!!! "
Profile photo of Ticia Davis

Ticia Davis

January 4, 2024

5  out of  5
rating by Ticia Davis
"Great office staff. They are knowledgeable and kind."
We responded:
"Thank you for the five-stars, Ticia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Trent Gonzales

Trent Gonzales

December 15, 2023

5  out of  5
rating by Trent Gonzales
"I recently made a post on Facebook looking for Full Coverage Auto Insurance. Sierra Gilbert reached out to me as well as others from different companies. She was very professional, and made the process more than easy. She really listened to what I was looking for, didn’t try to add anything or change anything. As we spoke, you could feel the want to help me instead of the “another sale” I got from other companies. And as the other company’s were quoting me $400-$500 start ups, she came to me with half of that, tried everything she could to keep it as low as she could. I would recommend working with her to anyone who is looking for any insurance. I will definitely be coming back next year to change my business insurance with her. Thank you Sierra for everything you did for us! Definitely 5 Star service."
We responded:
"Trent, thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Sierra. Providing professional service while truly understanding your needs is what we aim for. We're delighted that Sierra's approach stood out and she could assist you in finding the right coverage while keeping costs manageable. Your recommendation means a lot to us, and we're looking forward to helping with your business insurance in the future. If there's anything more we can assist you with or if you have any further questions, please feel free to reach out. Thank you for choosing State Farm!"
Profile photo of Samantha Robb

Samantha Robb

November 20, 2023

5  out of  5
rating by Samantha Robb
"Always amazing, fast, and friendly service. A special thanks to Kaydee for taking excellent care of us!!"
We responded:
"Samantha, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kaydee cares a lot about our customers."
Profile photo of Tammy Laughy

Tammy Laughy

November 20, 2023

5  out of  5
rating by Tammy Laughy
"We have our home and auto with Jeff Rhoades State Farm. Our contact agent is Aubrey Engbrock. She is always so helpful and friendly when we have a question or need. We live in Oklahoma but they are able to help us with all of our insurance needs. This office and company has been good to us and we look forward to doing business with them for years to come."
We responded:
"Thank you, Tammy, for entrusting your home and auto insurance needs to Jeff Rhoades State Farm. It's great to hear that Aubrey consistently provides helpful and friendly assistance, even from a distance in Oklahoma. We appreciate your continued trust and look forward to serving your insurance needs for years to come."
Profile photo of Sarah Beutel

Sarah Beutel

November 18, 2023

5  out of  5
rating by Sarah Beutel
"The best!"
We responded:
"Thank you, Sarah! We appreciate you and we're glad to have you as part of our State Farm family. "
Profile photo of Mandy P

Mandy P

November 17, 2023

5  out of  5
rating by Mandy P
"I am a loyal customer with Statefarm because of the helpfulness of Kaydee Bean anytime and every time I have questions or a claim. Kaydee is ALWAYS glad to answer questions or make phone calls in handling my issues so that I am not overwhelmed about it. She makes every experience seamless and pleasant and I am thankful that my Statefarm has her."
We responded:
"Thank you, Mandy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kaydee, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Christy Moulton

Christy Moulton

November 13, 2023

5  out of  5
rating by Christy Moulton
"Jeff and his teams go way beyond helping and getting things done on time. A peace of mind knowing they're always there when you need something. Thank you guys for being so awesome!!!"
We responded:
"Christy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Joe Grimaldo

Joe Grimaldo

November 12, 2023

5  out of  5
rating by Joe Grimaldo
"I just started with State Farm and this agent a month ago. I have been blown away with the knowledge, attention to customer concerns, and response in all my needs. Glad I made the change to State Farm."
We responded:
"Thank you for the wonderful review, Joe! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Vikki Veitenheimer

Vikki Veitenheimer

November 7, 2023

5  out of  5
rating by Vikki Veitenheimer
"No matter the personal situations Jeff Rhoades office is always on top of the problem to resolve it.Thank you Aubrey, Kaede, Sierra for always being there to help no matter the situation...."
We responded:
"We love seeing reviews like this, Vikki! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of ayla knight

ayla knight

November 6, 2023

5  out of  5
rating by ayla knight
"Aubrey was so sweet and so helpful💜"
We responded:
"Ayla, thank you! We appreciate the positive review & shout out for Aubrey! Please don't hesitate to reach out if you need anything."
Profile photo of Becky Prentice

Becky Prentice

November 6, 2023

5  out of  5
rating by Becky Prentice
"Always friendly helpful 🙂 And Ready to help in any way they can!!"
We responded:
"Becky, thank you for your feedback! We're committed to providing friendly and supportive service, and we're always here to assist you with any needs you may have."
Profile photo of FDTEX5

FDTEX5

October 31, 2023

5  out of  5
rating by FDTEX5
"Absolutely amazing people and service. When I call them it's always like family is answering the phone even for what I'm sure are sometimes my dumb questions. As prices bounce around I've learned to just stay loyal where I am as it always corrects and the people are irreplaceable!"
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Ruthie Davis

Ruthie Davis

October 30, 2023

5  out of  5
rating by Ruthie Davis
"Switching to State Farm was the best decision I could of made!!! Sierra made the whole process so simple, and they are so understanding that sometimes things happen!!! The response time and the availability of people to call when you need to find something out or switch something is wonderful!!!!"
We responded:
"Thank you, Ruthie, for your positive feedback and for acknowledging the exceptional assistance provided by Sierra. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Profile photo of Kandace Lynn

Kandace Lynn

October 29, 2023

5  out of  5
rating by Kandace Lynn
"I’m more than satisfied with my coverage and policies through Jeff Rhoades, State Farm. More specifically, with my agent; Sierra Gilbert. She helped the process less complicated and answered all my questions along the way."
We responded:
"Thanks for the kind words, Kandace! We’re happy to hear Sierra was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Sara Sharp

Sara Sharp

October 27, 2023

5  out of  5
rating by Sara Sharp
"Kaydee, Aubrey, Sierra, and Jeff offer exceptional service!! My family and I LOVE doing business with them!"
We responded:
"We love seeing reviews like this,Sara! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Kim Boland

Kim Boland

October 27, 2023

5  out of  5
rating by Kim Boland
"Excellent service and rates from the friendliest people."
We responded:
"Thank you, Kim! We appreciate you taking the time to leave a kind review! Please don't hesitate to reach out if you need anything. "
Profile photo of Casey Durall

Casey Durall

October 27, 2023

5  out of  5
rating by Casey Durall
"Sierra got me in and out and taking care of. I recommend going to her and getting your insurance with her."
We responded:
"Casey, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Sierra cares a lot about our customers."
Profile photo of Jane Engbrock

Jane Engbrock

October 13, 2023

5  out of  5
rating by Jane Engbrock
"Everyone at Jeff Rhoades State Farm provides exceptional customer service. Aubrey is always willing to go above and beyond to help you with your insurance needs and explain what can be very confusing in a way that makes sense. I have never walked in the office without being greeted with smiles and joy. Jeff and all the ladies are supportive of the Iowa Park community which is important to me as well."
We responded:
"Jane, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Leslie Lunsford

Leslie Lunsford

August 3, 2023

5  out of  5
rating by Leslie Lunsford
"State Farm is by far the BEST insurance company. Their customer service is top tier. We have multiple vehicles, motorcycles, RV and renters insurance bundled together and they save us soooo much money. 100000/10"
We responded:
"Thanks so much Leslie for the Great Compliment!!!We really appreciate your business and always love helping our customers Save Soooo Much Money!!!"
Profile photo of Leslie James

Leslie James

July 30, 2023

5  out of  5
rating by Leslie James
"Aubrey is easy to work with and they bundled and saved for me! Shop local!"
We responded:
"Thank you for the wonderful review, Leslie! Aubrey is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Rocky French

Rocky French

July 27, 2023

5  out of  5
rating by Rocky French
"Jeff is great, very friendly, knowledgeable."
We responded:
"Thank you, Rocky, for the wonderful review!"
Profile photo of Jeff Hensley

Jeff Hensley

July 21, 2023

5  out of  5
rating by Jeff Hensley
"State Farm is the absolute best 👌 Jeff Rhoades has an awsome team working for him 👍"
We responded:
"Thanks for the great review Jeff!!! We love being able to help you with your insurance. I agree my team is pretty amazing."